In the event where you encounter such a problem, it is crucial to have an emergency plan to uninstall the said application. While it is usually easy, it can be overwhelming in some cases when Adobe Creative Cloud won’t uninstall it no matter what they do. The same goes for uninstalling such apps. You will need to track this as NCSU cannot offer any assistance.In order to install Creative Cloud apps, you will have to spend some effort into it. You do not want to use your Unity ID and password. This is something you have to create with Adobe (for free). Once you have installed all the products you want, you must sign in with an Adobe ID.You can double-click them and install the product(s). In the Software Center, the product(s) that were requested for that machine should be listed.If you do not see any Adobe products, you are also good to go as well.) (This will disappear in the next week or so, so you can go to your Windows search and type in Adobe to check as well. If it has, then you should be good to go.
Check the Software Center to see if the Adobe Product Cleaner – Uninstaller has been installed under the Installation Status. Ensure that all Adobe products have been removed from your machine.You can also install the products on a personal machine by going to, signing in, and downloading/installing the product(s) you want.Once you put in your Unity ID email, it should take you to a Shibboleth sign-in, and you should be all set. Once you have installed all the products you want, you can sign in using your Unity ID and password.If it says, Try or Buy, something is wrong, you need to contact Managed Desktop for assistance with your machine name. Once complete, you can install another if you desire. Choose the Adobe product you want to install and select the install button.You will want to select this, and it should open up the Creative Cloud Application with options to install all of the Adobe products. If it is not on your desktop, it should appear under Adobe Creative Cloud when you search in the Windows Search bar. Once that is complete, you should have a colorful sideways infinity symbol on your desktop.It should not require admin rights or anything special. In the Software Center, there should also be an application called Adobe Creative Cloud 5.8.0.592.This should disappear in the next couple of weeks, so you can also check your Start Menu and see if any Adobe products appear. If it gives you an error message, then you need to contact the Help Desk with your machine name.
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